[Jul. 26th] Known Issue (Edited at Jul. 28, 04:45 PDT)
NGELGAMES
started a topic
over 1 year ago
Hello!
This is [Hero Cantare] CM Liddie!
We would like to notify some known issues after the maintenance on July 26th PDT.
● Some users game crashed when claiming the daily reward in [Arena/Team Arena/World Arena]
- It was fixed by a real-time resource patch at Jul. 27th, 05:37 PDT, so please restart the app afterwards to play the game in a better condition.
● Certain 'Resurrect' skills did not work properly in [Wave Raid]
- Currently, the development teams are in the middle of checking the problem.
● Artifact reward obtained is missing when using Skip Ticket
- When obtaining Artifact reward from the Advent Boss, if the Artifact inventory is full, the Artifact reward will not be shown. Currently, the development teams are in the middle of checking the problem.
● Ranking in the Wave Raid for the 1st Server (Rockcrawler) and 2nd Server (Crusade Mira), shows the same users. (Added at Jul. 28, 04:45 PDT)
- This problem has been addressed: it was due to display problems, and the reward was delivered normally to the user in that rank. It will be fixed during next week's scheduled maintenance time.
We are sorry for your inconvenience and thank you for your patience.
NGELGAMES
Hello!
This is [Hero Cantare] CM Liddie!
We would like to notify some known issues after the maintenance on July 26th PDT.
● Some users game crashed when claiming the daily reward in [Arena/Team Arena/World Arena]
- It was fixed by a real-time resource patch at Jul. 27th, 05:37 PDT, so please restart the app afterwards to play the game in a better condition.
● Certain 'Resurrect' skills did not work properly in [Wave Raid]
- Currently, the development teams are in the middle of checking the problem.
● Artifact reward obtained is missing when using Skip Ticket
- When obtaining Artifact reward from the Advent Boss, if the Artifact inventory is full, the Artifact reward will not be shown. Currently, the development teams are in the middle of checking the problem.
● Ranking in the Wave Raid for the 1st Server (Rockcrawler) and 2nd Server (Crusade Mira), shows the same users. (Added at Jul. 28, 04:45 PDT)
- This problem has been addressed: it was due to display problems, and the reward was delivered normally to the user in that rank. It will be fixed during next week's scheduled maintenance time.
We are sorry for your inconvenience and thank you for your patience.
Hero Cantare Team