This is [Hero Cantare] CM Liddie!
We would like to notify known issues of Cantare Pass.
● Some players experienced issue when Cantare Pass rewards were claimed
# The issue was fixed today during July 25th PDT / July 26th CST scheduled server maintenance time.
1. For players who weren't able to claim any reward in the Cantare Pass (because it showed that has been claimed),
→ The rewards can be claimed in the Cantare Pass
2. For players who weren't able to claim certain rewards in the Cantare Pass and have claimed another claimable reward,
→ The unclaimable rewards has been sent through mailbox
We apologize for your inconvenience and thank you for your understanding.
Hero Cantare Team