We would like to notify a known issue after the maintenance on November 14th PST.
● An issue where the 'Spooky Pumpkin' event item is still can be purchased in the 'General Shop' using Gems.
# The issue has been addressed and will be fixed during server schedule maintenance on November 21st PST.
# The 'Spooky Pumpkin' in the General Store will be closed during next schedule maintenance.
# For players who has purchased the 'Spooky Pumpkin' on Nov. 14 PST after maintenance ~ Nov. 21st PST before maintenance, the Gems will be refunded back and the 'Spooky Pumpkin' will be deleted during the scheduled maintenance time.
We are sorry for your inconvenience and thank you for your understanding.
NGELGAMES
Hello!
This is [Hero Cantare] CM Liddie!
We would like to notify a known issue after the maintenance on November 14th PST.
● An issue where the 'Spooky Pumpkin' event item is still can be purchased in the 'General Shop' using Gems.
# The issue has been addressed and will be fixed during server schedule maintenance on November 21st PST.
# The 'Spooky Pumpkin' in the General Store will be closed during next schedule maintenance.
# For players who has purchased the 'Spooky Pumpkin' on Nov. 14 PST after maintenance ~ Nov. 21st PST before maintenance, the Gems will be refunded back and the 'Spooky Pumpkin' will be deleted during the scheduled maintenance time.
We are sorry for your inconvenience and thank you for your understanding.
Hero Cantare Team