This is [Hero Cantare] CM Liddie!
We would like to notify the known issue after the maintenance on Dec. 14th PST.
Freezing Arena and Team Arena
After the maintenance, we found an issue in Arena and Team Arena so Heroes cannot proceed to the result scene due to the freezing. It causes the lose in Arena/Team Arena.
At the moment we are figuring the issue and try to fix it as soon as possible.
Once our team resolved the problem, we will notify it again via our Facebook Page and forum.
If you have the Freezing Arena and Team Arena, used Arena Ticket and Team Arena Ticket will be returned once the issue is resolved.
We are sincerely sorry for your inconvenience.
We will do our best to offer satisfying in-game play for you.
Hero Cantare Team