Enter your search term here...
New support ticket
Check ticket status
[Apr. 5th] Known Issue (Updated at 23:35, Apr. 5th PDT)
started a topic
3 months ago
This is [Hero Cantare] CM Liddie!
We would like to notify the known issue after the maintenance on Mar. 15th PST.
Heroes who use iOS device couldn't login the server after the maintenance due to the -909 error
Our team figured out the problem and fixed it at 22:10, Apr. 5th PDT.
Now every Hero can login the game normally.
<Compensation for Heroes using iOS Device>
100 Adventure Tickets
A monster doesn't give damage in Stage 20~25, Chapter 6 of Season 1.5
The ATK figure was missing for the monster(Nightmare Whale) in the Stage 20~25, Chapter 6 of Season 1.5 so it can't give damage to the Heroes at the moment.
It will be fixed by real-time resource patch at 23:50, Apr. 5th PDT so please restart the app after then to play the game in a better condition.
We are sorry for your inconvenience.
Hero Cantare Team
Comments to this discussion are now closed!
More topics in
[News] World Raid Party Play is closed.
[News] Halloween Ma-Yo's Lucky Draw Event is extended until Nov. 9th, 23:59 PST (Updated)
[12/14] Known Issue (Updated)
[Temporary Maintenance] Dec. 15th, 22:00~23:00 PST (Completed)
[Notice] Temporary Closure of Guild War until 23:59, Dec. 27th (SUN)
[12/21] Known Issue
[Notice] Hero Cantare Is Launched on HUAWEI AppGallery!
[Jan. 5th, 2021] Known Issue
[Update Preview] Hero Cantare:UNLIMITED (1)
[Update Preview] Hero Cantare : UNLIMITED (2)
See all 27 topics
Help Desk Software