[Notice] Awakening Recall Information


Hello!

This is [Hero Cantare] CM Liddie!


Recently, we received a lot of inquiries about the recalls from Awakening Tree renewal regarding the number of Shards and Memory Stones.


We would explain about the inquiries not to confuse players. Many players gave us inquiries about the lack of refunded items. Therefore, we checked that all Shards and Memory Stones had been returned normally in the right numbers.


After the renewal, the required amount for Awakening slots was changed. The total required amount to activate all Awakening Slots are the same, but each slot has different requirements for Awakening slots before and after the renewal.


The previous Awakening Tree had a total of 54 Awakening slots (excluding Exclusive Relic and EX skill slots), and each slot had less stat with low cost to open the slot was also low.


New Awakening Tree had a total of 29 Awakening slots (excluding Exclusive Relic and EX skill slots). Since the slots have been reduced from 54 to 29, each slot got higher stats, and the cost required to open the slot has also been increased.


Therefore, if the same number of Awakening slots is opened, the stats and costs required would be higher than before.



Previously, the conditions to activate each 'Awakening Passive' with the least cost were the below.


Awakening Passive Activation with the Minimum Cost

- Awakening Passive Step 1 - Open all of Blue Slots

- Awakening Passive Step 2 - Open all of Yellow Slots

- Awakening Passive Step 3 - Open all of Red Slots


The required cost to open the Awakening area is as the below table.


[New Awakening Tree]


After the renewal, the conditions to activate each 'Awakening Passive' with the least cost were the below. Players can activate the 'Awakening Passive' by activating fewer slots after the renewal.


Awakening Passive Activation with the Minimum Cost

- Awakening Passive Step 1 - Open all of Blue Slots

- Awakening Passive Step 2 - Open all of Yellow Slots

- Awakening Passive Step 3 - Open all of Red Slots


The required cost to open the Awakening area is as the below table.


The cost required to activate the 'Awakening Passive Step 1' is the same as the previous one, however, the costs required to activate Step 2  and 3  are changed. Step 2 requires less than before, and Step 3 requires more than before. However, the total cost to activate all slots is the same as the previous total cost.


 The total Awakening cost for each Hero Grade


The refunded cost for each slot





We checked these refunds work well, but, it seems that many players were confused about the refunded cost by the insufficient information provided by us. 


We would like to apologize for any confusion and inconvenience.


We will do our best to provide more details and better information in the future.


Sincerely,

Hero Cantare Team